Volunteer Fire Company

Bethany Beach

Smart 911

Smart911 is a free service that allows individuals to create a safety profile that can be accessed by 9-1-1 dispatchers in case of an emergency. This service helps first responders get critical information faster, potentially improving the outcome of emergency situations. The profile can include details like medical conditions, disabilities, allergies, emergency contacts, and more, which can be especially important if you’re unable to communicate during a 9-1-1 call.

10 Reasons to Use Smart911:

  1. Faster Response Time: Emergency responders have immediate access to your safety profile, which can speed up their ability to assist you.
  2. Medical Information on Hand: First responders can view important health information like medical conditions, medications, allergies, and disabilities, helping them make informed decisions even if you’re unable to speak.
  3. Assistance for People with Special Needs: Those with disabilities, chronic conditions, or sensory impairments can provide details about how to assist them during an emergency, ensuring responders know how to approach them safely.
  4. Address Information for Mobile Calls: If you’re calling 9-1-1 from a mobile phone, Smart911 can provide your exact location, especially if you’re unable to give that information yourself.
  5. Pet Safety: You can add information about pets in your home, ensuring that first responders know to look out for them, which can be important if you’re away or unable to help.
  6. Emergency Contacts: You can store emergency contacts in your profile, so responders know who to reach out to for further information or in case you’re unable to communicate.
  7. Notifications and Alerts: Smart911 can send alerts to designated contacts about an emergency, ensuring that loved ones are notified quickly if needed.
  8. Data Security: The service is highly secure, and your information is only accessed by authorized emergency personnel when you make a 9-1-1 call, ensuring privacy and confidentiality.
  9. Customizable Profile: You can update your profile at any time to reflect changes in your health, living situation, or contact information, keeping it current and relevant.
  10. Nationwide Availability: Smart911 works across many cities and counties in the U.S., meaning your profile can be accessed by emergency responders no matter where you are.

By using Smart911, you help ensure that first responders have the best possible information to act swiftly and appropriately in an emergency, which can save time, resources, and potentially even lives.